At Nest, we value and respect both our clients’ and our practitioners’ time and ask that you do the same.

If you are unable to make an appointment, 24 hours notice is required for rescheduling or cancelling appointments. This allows us to book in other clients that may be on the waitlist.

If less than 24 hours notice is given, a $55 cancellation fee will be issued.

If less than 6 hours notice is given (or you don’t show up for your appointment) the full cost of your session will be charged.

You certainly can be referred however, unfortunately a medicare rebate is not available as this initiative currently only applies to psychologists and social workers. While counsellors and holistic therapists contribute greatly to the mental health industry, the recognition for inclusion is still being lobbied for.

Although you do not receive the medicare rebate, it is important to consider what will work best for you. The therapeutic approach and relationship are strong determining factors for positive outcomes. Get in contact with one of our practitioners to determine if this is the right fit for you.

Our studio is located at 753 Port Road, Woodville South. Free parking is available on site. The studio can also be accessed by bus with bus stop 20 right out the front of the premises. Toilets are available on site.

Certain appointments can also be conducted online through telehealth via phone or video call. Simply book online or discuss this with your practitioner to get you started.

We work together to discover what will work best for you, to achieve the results you are after. Sessions usually run weekly or fornightly to begin with, and may be spread out to monthly after traction is gained.

This is all dependent on your individual situation. Your chosen practitioner will work with you to formulate a plan based on your unique needs.

Acupuncture is safe when performed by a registered practitioner. The needles are disposable, pre-sterilised and individually packaged.

Regulars of acupuncture often describe it as a surprisingly relaxing experience, due to the endorphins release. The needles are hair thin and some report feeling a slight quick pinch, whilst others don’t feel a thing!

When your body begins to adjust you may feel tingling or a dull heavy sensation at the sight of insertion. This is completely normal and often a positive indication that the Qi has arrived.

It is important that you have eaten something before you come for a treatment.

Acupuncture isn’t recommended on an empty stomach. A small snack will be fine if you don’t have time to eat a meal.

Ensure you are wearing comfortable clothing that you will be able to relax on the table with after the insertion of your needles. Your practitioner may require you to expose various parts of your body, however, we use appropriate towel draping, so you won’t be exposed.

As tongue diagnosis is an important element to this medicine, we ask for you to avoid cleaning or scrapping prior to your visit.